25.9.5

Transcript

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Date of Download:

April 29, 2025

Credentials

Name	Website	Issued On
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Dec 5, 2022
Providing Effective Internal Customer Service.	www.skillsoft.com	Dec 5, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Oct 11, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Oct 11, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 11, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 11, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 11, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 11, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 11, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 11, 2022