25.10.20

Transcript

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Date of Download:

May 18, 2025

Credentials

Name	Website	Issued On
Identity Management, Directory Services, and Federation.	www.skillsoft.com	Dec 9, 2024
Cybersecurity Awareness: Information Security Fundamentals.	www.skillsoft.com	Dec 5, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 13, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 13, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 12, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 12, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 11, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Oct 10, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 10, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Sep 25, 2023
Design Thinking for Innovation: Stakeholder Engagement.	www.skillsoft.com	Jul 27, 2023