Alvis Douglas's Credentials wallet • SkillSoft Digital Badges

25.10.20

ITIL® 4 Foundation: Introduction

ITIL® 4 Foundation: Key Concepts of Service Management

Exploring Project Management, Then and Now (2021 Update)

Communicating with Confidence

Communicating Effectively with Customers

Confronting Workplace Conflict

Handling Team Conflict

Influencing through Positive Leadership

Negotiating Well and Going for the Close

Negotiating the Best Solution

Ensuring Successful Presentation Delivery

Writing and Preparing an Effective Speech

Building Your Presentation

Developing an Effective Business Case