CompTIA Network+: Troubleshooting Methodologies & Approaches

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. If an incident or outage occurs, network administrators must be able to respond effectively and resolve network problems promptly to avoid damages and costly repairs. A network troubleshooting methodology can provide guidance on using a systematic process of elimination when dealing with network issues. In this course, learn the best practices to use to identify a problem, establish a theory of probable cause, and test theories. Next, discover how to formulate a plan of action to resolve the problem, implement a solution, or escalate the issue. Finally, explore how to verify full system functionality and document findings, actions, outcomes, and lessons learned. This course is one of a collection that helps prepare learners for the CompTIA Network+ (N10-009) certification exam.