Working with contacts in Outlook 365

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Whether it's writing emails or scheduling meetings, most workers will need to be in contact with dozens of people within their organization. This course is designed to teach you how to efficiently keep track of and manage your contacts in Outlook 365. You'll start by discovering the Address Book, learning how to find people in your organization and view their details. Explore how to add new contacts from a variety of sources, edit their information, and share contacts with other people in your professional network. Next, find out how to create and use groups to easily contact or schedule meetings with multiple people at a time. Learn the difference between Outlook contact groups and Microsoft 365 Groups, and see how to create, use, and manage them. Finally, this course will show you how to customize the way you view contacts in the People module of Outlook 365 to better suit your personal preferences. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).