Leadercamp on-demand: Building Trust by Giving and Receiving Feedback

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Trust is crucial to working most productively as a team. Without trust, people are reluctant to share ideas, resources, or to collaborate with each other. But how do you build that trust? One way is to have open lines of communication to give people feedback and receive feedback yourself. That feedback can help you and your team develop new skills, communicate better, and achieve more together. However, giving and receiving feedback is almost universally dreaded by leaders and team members alike. People are apprehensive about giving feedback for many reasons - how the person they are giving feedback to will react, uncertainty about the actual steps in giving feedback, possible power dynamics when delivering feedback to a peer or their manager, and even their own bad experiences. And receiving feedback gracefully and with a growth mindset can be challenging as well. It can be difficult not to become defensive or to make excuses. Learning to overcome your discomfort and being able to give and receive feedback effectively is a great way to build trust and grow your own and your team's skills. Luckily, you can learn methods to use to make giving and receiving feedback easier and less painful.