SRE Incident Management: Deep Dives, Postmortems, & Continuous Improvement

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Site reliability engineering (SRE) incident management focuses on managing and responding to incidents effectively, including implementing best practices for incident response, postmortems, and continuous improvement processes. In this course, explore advanced techniques for incident analysis and root cause identification, including best practices for conducting effective and blameless postmortems. Next, discover methods for translating postmortem findings into actionable improvements and how to implement strategies for fostering a culture of transparency and continuous learning. Finally, learn about approaches for measuring and tracking the effectiveness of improvements. After completing this course, you will be able to implement advanced incident analysis and root cause identification methods.