SRE Emergency & Incident Response: Incident Response

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. A well-prepared and organized approach is key to addressing and managing the aftermath of a system failure, security breach, or cyberattack. In this course, you'll explore the fundamental principles an SRE needs to be familiar with when responding to and managing incidents. You'll identify the goals, requirements, best practices, and key players involved in incident management. You'll learn how to deal with managed and unmanaged incidents and what's involved in an incident response plan. You'll identify incident response roles and responsibilities, and how to use incident metrics to manage incidents at scale. You'll outline what's involved in establishing a computer security incident response team (CSIRT), including each key team member's roles and responsibilities. Lastly, you'll examine what goes into an incident response policy.