Scrum Toolbox: Soft Skills-based Scrum Tools

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. The first value listed in the Agile Manifesto is “Individuals and interactions over processes and tools”, and this applies equally when talking about Scrum tools. While software-based tools are significantly effective, you won't have Scrum success without effectively using soft skills-based tools as well. In this course, you will explore key soft skills tools including leadership style and teaching and coaching skills. You will examine the benefits and best practices of communication and facilitation. Then you will investigate the value of effective problem-solving and best practices of conflict resolution in Scrum. Finally, you will focus on the benefits of and steps in impact mapping, before creating your own impact map. After completing this course, you will be able to recognize key soft skills that contribute to effective Scrum initiatives.